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PRODUCT WARRANTY
All products are warranted by the manufacturer. The manufacturers' limited warranties are as follows:
Defender Commercial CO Detectors:  5 Years
Pro-Tech Commercial CO Monitor:  1 Year
Euroclean HEPA Vacuums:  1 Year
Euroclean Vacuum Accessories:  30 Days
Please contact the manufacturer direct for warranty service. Entech Supply does not provide warranty service.
 
RETURN POLICY
All products must be new, unused, and have a pre-approved Returned Goods Authorization Number (RGA) before returning to our manufacturers or distributors.
All materials returned must:
1.  Be new, undamaged, not activated, and resellable
2.  Be in the manufacturer's original packaging
3.  Include all documentation
4.  Include all accessories
5.  Be returned within 14 days of invoice date
If your item is defective upon receipt, and you notify us within 7 days of the invoice date, we will arrange for UPS to pickup the defective unit from you at the supplier's expense. Our supplier will ship you a new unit at no charge as soon as they receive the defective unit back.
Any items returned for non-warranty issues will be subject to pre-approval by the supplier and a restocking fee of 20%. Customer is responsible for return freight. We recommend shipping via UPS, insured.
Products that have been subjected to hazardous materials (i.e. HEPA vacuums and asbestos, lead, etc.) cannot be returned or shipped for any reason.
All sales are otherwise final.