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PRODUCT WARRANTY
All products are warranted by the manufacturer. The limited manufacturer warranties are as follows:
Euroclean HEPA Vacuums:  1-3 Years
Pro-Tech Carbon Monoxide Alarms:  5 Years
Please contact the manufacturer direct for warranty service. EnTech Supply does not provide warranty service.
RETURN POLICY
All products must be new, unused, and have a pre-approved Returned Goods Authorization Number (RGA) before returning to our manufacturers or distributors.
All materials returned must:
1.  Be undamaged and resellable
2.  Be in the manufacturer's original packaging
3.  Include all documentation
4.  Include all accessories
5.  Be returned within 14 days of invoice date
If your item is defective upon receipt, and you notify us within 14 days of the invoice date, we will arrange for UPS to pickup the defective unit from you at the supplier's expense. Our supplier will ship you a new unit at no charge as soon as they receive the defective unit back.
Any items returned for non-warranty issues will be subject to pre-approval by the supplier and a restocking fee of 20%. Customer is responsible for return freight. We recommend shipping via UPS, insured.
Products that have been subjected to hazardous materials (i.e. HEPA vacuums and asbestos, lead, etc.) cannot be returned or shipped for any reason.
All sales are otherwise final.